At Appalachian Naturals, we take great pride in the quality and craftsmanship of our products. If you are not completely satisfied with your purchase for any reason, please return the item for an exchange or refund of the merchandise value.
- An original receipt or gift receipt is required for all returns of non-defective items. Returns of non-defective items must be made within 30 days of the original purchase date.
- Returns with the original purchase receipt will be exchanged or refunded in the original tender (excluding shipping charges)
- Returns with a gift receipt will be exchanged or refunded with a merchandise credit for the value indicated on the gift receipt.
- Defective products may be returned at any time for a replacement or merchandise credit only.
For assistance, please contact Customer Service at 1-413-
If an item is received damaged or is incorrectly shipped by us please contact Customer Service immediately. Items that are defective and shipped from us will qualify for store credit or a replacement.
Refunds & replacements are contingent upon inspection of item(s) once we receive it or receive an image of the damaged product.
PO Box 704
Goshen, MA 01032